Refund & Cancellation Policy
Last updated: 25 July 2026
This policy explains how billing, cancellations, and refunds work for JustRanks. It forms part of, and should be read together with, our Terms & Conditions. JustRanks is a B2B service intended for Business Users.
Free trial
New accounts begin with a free trial period. You can use JustRanks during the trial at no cost, and no payment details are required to start it. The trial does not convert into a paid subscription automatically: a paid subscription only starts when you choose one and complete checkout. If you do not subscribe, your account is paused when the trial ends.
Cancellation
You can cancel your subscription at any time directly within the application. Cancellation takes effect at the end of your current billing period. You keep access to the paid features until the end of the period you have already paid for. We do not provide pro-rated refunds for the unused portion of a billing period.
Refunds
Because the trial period lets you evaluate the service in full before any payment is taken, subscription fees are generally non-refundable once charged. Statutory rights that cannot be excluded remain unaffected.
European and UK consumers
JustRanks is intended for Business Users and not for consumers. Where, despite this, a user qualifies as a consumer in the EU or UK, the statutory right of withdrawal described in our Terms & Conditions applies (generally 14 days for online contracts), subject to the exceptions set out there.
Payments and refunds via Paddle
Our order process and payments are handled by our Merchant of Record, Paddle.com Market Ltd. ("Paddle"). When you purchase a subscription, your contract for the purchase is with Paddle, and Paddle's Buyer Terms also apply. Refund requests may be submitted to Paddle, and any refund is processed by Paddle in accordance with those terms and this policy.
Contact
Questions about billing or cancellations: support@justranks.com